Cancellation & Refunds Policy

Cancellation & Refund Policy

Last Updated: 12 October 2026

Cancellation Policy

We have a 90 day notice period policy for a smooth transfer.
To initiate cancellation, a written communication from official email id to mmh.finance@marketmyhotel.in is required to terminate the agreement.
To avoid fixed retainership fee during Notice period, please intimate termination by 25th date of the month otherwise fixed for the notice period will be applicable.
Fixed Fee will not be applicable during the notice period, however 10% variable fees will be applicable on all bookings generated (present & future dates) during the period.
Any payment collected by MarketMyHotel.in for future dates will be transferred after customer check out. This is done to cover guest’s cancellation or refund requests where MMH is liable to pay.
The finance team will share the ledger and amount outstanding (if any) with the hotel on email.
The Hotel can check the ledger and raise concern if any and clear the dues within 3 days.
Once the dues are cleared, the Account Dept will give an NOC to the revenue team and they will share all the login id and password in an email.
Post cancellation of MMH agreement, we will provide 30 day’s support to the hotel without any charges.

Contact Information

For any questions regarding service delivery, please contact:
MarketMyHotel.in
Website: www.marketmyhotel.in
Email: contact@marketmyhotel.in
Phone: +91-8511134639
We aim to address service-related queries promptly during our normal business hours.